Frequently Asked Questions
Q: What is the goal of the company store?
A: The store was created as a service for our advisors to easily order branded items that help promote their travel businesses. This is not intended to be a profit-generating store — it’s simply a convenient way to access quality marketing products that represent our brand.
Q: Does the company make money from these sales?
A: No. This store is not a revenue source. Prices are set to cover the cost of products and fulfillment only. The goal is to keep the store self-sustaining while giving you access to branded materials to grow your business.
Q: Why is there a flat shipping fee?
A: Shipping is a flat rate to keep things simple and consistent across all orders. This rate helps cover the actual shipping and handling costs and ensures the store can continue operating without a loss. Advisors are welcome to partner with each other on an order to share shipping costs.
Q: Can I request new products or designs?
A: Yes! We welcome your suggestions. While we can’t guarantee every request will be added, we love hearing ideas that could benefit the team. Please submit your suggestions and questions to: store@travelwithlove.com
Q: How do I place an order?
A: Just visit Home | Love Travel Collection Store add items to your cart, and check out as you would on any typical online store. It’s quick and easy!
Q: How long will it take to receive my order?
A: Orders are generally processed within 5–7 business days once items are imprinted. (Branded items are printed, sublimated, or embroidered after the order is placed. Printed, sublimated, and embroidered items can take 10-14 days to imprint.) Non-logo items (such as tumblers, luggage tags, etc.) typically ship within 3–5 business days. You will receive an email with tracking information once your order has shipped.
Q: Who do I contact with questions about my order?
A: For any store-related questions, please contact store@travelwithlove.com and someone will get back to you in a timely manner.
